How to Contact Quanto?

We understand that timely and effective support is crucial.

Our dedicated customer support team and our management are available to assist you with any questions or issues. You can reach us through:

For any queries relating specifically to your account activity, please use the chat bubble in the bottom right corner on our pages 💬.

It's important that you do not follow any external links offering support and please do not post your account ID, addresses, or any other private data publicly to avoid compromising the security of your account.

Please follow the initial prompts to provide the details of your query so that our Support team can address them efficiently, especially in case you need to go afk. If you experience any severe issue, e.g. trouble accessing the service or downtime, please take extra care to include details and if possible, screenshots - this helps a lot. If there's an error code or "Ray ID" present, please share that as well.

If you're looking for general information, are exploring and want to learn, please give our AI QUANTO Assistant a chance. We train the AI Assistant to provide you with as much assistance as possible without having access to the details of your account. If you don't like it - let us know - we want to make it better for you.

You can also use the chat to share feedback, propose new listings and partnerships - please follow the opening prompts to have your messages sent to the relevant team.

You can also browse Support articles in Quanto Knowledge Base under https://support.quanto.trade. In the unlikely event that the chat bubble is not available on the main Quanto pages, you can always fund the chat bubble active here.

https://discord.gg/quanto is where the community magic happens. Meet our team mid-action, share new ideas, learn about new feature plans when they are still in very early stages and share your views on them as well! It's the perfect brainstorm.

Explore the channels and find dedicated spaces for sharing your PnL cards, watching market moves, propose new listings and get all the relevant updates.

Please be wary of scams and impersonators. All Quanto team members are tagged with QTO Team role on the server and their usernames display in blue. We will never send you links to any ticketing system. We always advise to use the chat bubble on the site and the only official support platform we may link to is https://support.quanto.trade/en/.

Team tag:

Follow, like, comment on https://x.com/quanto/

In the unlikely case of a platform-wide disruption, please check Discord for the most up-to-date status.